FAQ

1. What types of products does RetroVault offer?

RetroVault specializes in retro gaming consoles and hard drives, featuring a curated selection that includes over 110,000 classic games and 70 emulators. Our products are designed to provide a nostalgic gaming experience for enthusiasts.

2. How do I set up my RetroVault gaming console?

Setting up your RetroVault gaming console is straightforward. Each console comes with plug-and-play convenience, allowing you to connect it to your TV or monitor easily. Detailed instructions are included in the packaging to guide you through the setup process.

3. What is the return policy for RetroVault products?

RetroVault has a 30-day return policy. Customers can request a return within 30 days of receiving their item. To initiate a return, please contact us at retrovaultusaofficial@gmail.com. Please note that items must be in their original condition to be eligible for a return.

4. Are there any warranties or guarantees on RetroVault products?

While specific warranty details may vary by product, RetroVault is committed to customer satisfaction. If you receive a defective or damaged item, please contact us immediately for assistance. We will evaluate the issue and work to resolve it promptly.

5. Can I exchange my RetroVault product for a different one?

Yes, exchanges can be facilitated by returning the item you have and making a separate purchase for the new item. This ensures that you receive the product you desire without delay.

6. What payment methods are accepted at RetroVault?

RetroVault accepts a variety of payment methods, including major credit cards and PayPal. All transactions are processed securely to ensure customer safety.

7. How long does shipping take for RetroVault orders?

Shipping times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and delivery can take an additional 3-7 business days, depending on the destination.

8. Is international shipping available at RetroVault?

Yes, RetroVault offers international shipping. However, shipping times and costs may vary based on the destination country. Customers are encouraged to check the shipping options available at checkout for specific details.

9. How can I contact RetroVault for further inquiries?

For any additional questions or concerns, you can reach us via email at retrovaultusaofficial@gmail.com. Our customer service team is available to assist you with any inquiries you may have.